A: a bad haircut

WOMEN ON HAIRCUT SATISFACTION (Tony & Guy Salons)
A poll of one thousand U.S. women reveals the following:
— 20% say they’ve been so disappointed with a haircut that they’ve withheld a tip
— 10% say they’ve refused to pay the bill for a haircut because they hated it so much
— 1% admitted they’ve threatened to sue a salon after getting a really bad haircut
— The most common haircut/style mistakes that set women off: drastic change from long to short, concerns the style didn’t compliment their face, or  stylist’s blatant disregard of instructions.

Better compliment her hairstyle because it’s worth a whopping $70,000, says a recent study. That’s the price of styling her hair over a lifetime, when you count washing, cutting, styling, coloring, curling and/or straightening her locks, either at home or in the salon. And women spend nearly two years of their lives — 650 days creating a “salon look” in their own bathrooms over the course of their lifetimes. The average lady spends 41 minutes every day washing, styling and restyling her tresses. At the beauty parlor, a woman lays out an average of $566.12 a year for cuts and coloring. There’s also $227.40 a year for shampoos and conditioners and $316 a year for home-styling products. These figures come from a poll of 2,500 women conducted by Boots, a British health and beauty products company.